CampAware is a weather safety service for summer camps, operated by Midsouth Drone Services, LLC ("we", "us"). This policy explains what we collect, why, and the choices you have.

The short version

We collect only what a camp needs to warn its people and account for its campers.
We never sell personal information.
Phone numbers used for text alerts are used only to send those alerts. We do not share them, or your consent to receive texts, with anyone for marketing.

What we collect on this website

When you join the pilot, we collect your name, camp or organization, email address, and, if you choose, your phone number, number of campers and a message. We use it only to talk with you about CampAware.

Like most websites, our hosting provider keeps short-lived technical logs (such as IP address and browser type) to keep the site secure and working. This website does not use advertising cookies.

What we collect in the CampAware app

Camp details: the camp's location, its rally points and its alert settings.
Staff, counselors and parents: name, email address and mobile phone number, so the camp can send them alerts.
Camper roster: a first initial and last name (a full name only if the camp chooses), and which cabin leader each camper is assigned to. We do not ask for birth dates, addresses, medical or other sensitive information about campers.
Head counts: when a leader reports their group, and an optional photo the leader chooses to take.
Location: if you allow it, your phone's location while the app is open, to show you the way to a rally point. You can turn this off in your phone's settings.

Children's information

CampAware is used by camp staff and parents, not by children directly. Campers appear only in the roster their camp manages, with the minimum detail needed for a head count. Camps are responsible for having the authority to add campers to their roster. If you believe a child's information is in CampAware without permission, email us and we will remove it.

How we use information

To check official weather warnings against your camp's location and send alerts to the right people.
To show rally points, head counts and camp updates to the people the camp has invited.
To answer questions and provide support.
To keep the service secure and working.

Who we share it with

We share information only with the service providers that run CampAware for us, and only as needed to do so: hosting and databases (Cloudflare, Google Firebase), email delivery, and text message delivery (Twilio and the mobile carriers). They may not use it for anything else.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are never shared with any third party.

We may also disclose information if the law requires it, or to protect someone's safety.

Weather data

Weather warnings come from the National Weather Service, lightning from satellite detection, and river levels from U.S. Geological Survey gauges. We send those services only map areas, never personal information.

How long we keep it

We keep camp, staff and roster information while the camp uses CampAware. A camp can delete its roster at the end of a session. When a camp leaves CampAware, we delete its information within 90 days, except where we must keep records by law. Pilot sign-ups are kept until you ask us to delete them.

Your choices

Reply STOP to any CampAware text to stop text alerts.
Ask your camp to remove you, or email us to see, correct or delete your information.

Security

Information is encrypted in transit and stored with providers that protect it with industry-standard security. No system is perfect, but we work to keep your information safe.

Changes

If we change this policy, we will update the date at the top. If a change is significant, we will tell camps before it takes effect.

Contact

Email pilot@midsouthdroneservices.com with any question about your privacy.